iPhone XR Order
Important Note
Select iPhone XR
Input Info
Order Details
iPhone SuperCare Smartphone Plan Learn More
Important Note
Click here to view "iPhone SuperCare Smartphone Plan"
Please read carefully before ordering your iPhone(s).

  1. iPhone ordering policy:

    1. Each ordered iPhone requires a subscription to the “iPhone SuperCare Smartphone Plan” or designated service plan. Each plan subscription and each mobile number are eligible to order one new iPhone only.
    2. A maximum of 3 iPhone XR(s) can be ordered per HKID, Passport Number or Business Registration Number.
    3. Once an order is accepted, it cannot be changed. Any change to the memory size, colour or model of your selected iPhone will forfeit your place in the iPhone order queue, and will be treated as a new order.
    4. Customer is required bill settlement by credit card autopay or alternatively you may pay a HK$1,000 (iPhone XR) as a prepayment. For customer who uses a third party credit card to settle their monthly payment by credit card autopay, a prepayment of HK$1,000 (iPhone XR) is required. Refund of the prepayment will be credited to the customer by monthly instalments over the contract period.
    5. For existing subscribers of iPhone SuperCare Smartphone Plan or SuperCare Smartphone Plan with handset subscription, please click here for our upgrade policy.

  2. Order pick up arrangement:

    1. When you have successfully submitted your order, a confirmation email and / or SMS will be sent to you.
    2. When the chosen model(s) of your iPhone XR(s) becomes available, you will receive a notification email and / or SMS for selecting the pick-up time and date (Two specific days are available, subject to the available timeslots). To ensure you can get your iPhone XR(s) earlier, we highly suggest you complete the above process as soon as you receive our notification.
    3. Please pick-up your order on the chosen time and date at your designated store. If you do not follow your chosen collection arrangement, your order will be forfeited.
    4. The above reserved iPhone(s) for the reservation will be arranged for sales at store in the following day after the order has been canceled.
    5. Upon order pick up, the iPhone(s) will be unpacked and activated.
    6. SmarTone can give no assurance on the date of the stock availability as supply is dependent on the stock delivered by the manufacturer. You hereby accept and understand that SmarTone will not be able to indicate the time of availability and provide information on stock availability.
    7. If you do not receive the confirmation email after successfully submitting your order, please check your spam mail folder. To ensure you will receive our important emails afterwards, please add comms@service.smartone.com and advice@comms.smartone.com to your email address books immediately. Please call 2281 8842 if you don’t receive the confirmation email and/or SMS.

  3. To ensure the ordering process can be successfully completed within the time limit of the ordering system, please have the below items ready for entry:

    *
    HKID/ Passport Number/ Business Registration Number
    *
    RED Pass Number (Only applicable to RED Pass holders)

  4. If there is any inconsistency or ambiguity between the English version and the Chinese version of these Terms and Conditions, the English version shall prevail.

  5. By submitting an order to SmarTone, you unconditionally accept and undertake to observe the provisions of these Terms and Conditions.
Select iPhone XR
  • A maximum of 3 iPhone XR(s) can be ordered per HKID, Passport Number or Business Registration Number.
iPhone XR
Blue
64GB
-
0
+
128GB
-
0
+
256GB
-
0
+
White
64GB
-
0
+
128GB
-
0
+
256GB
-
0
+
Black
64GB
-
0
+
128GB
-
0
+
256GB
-
0
+
Yellow
64GB
-
0
+
128GB
-
0
+
256GB
-
0
+
Coral
64GB
-
0
+
128GB
-
0
+
256GB
-
0
+
(PRODUCT)RED™
64GB
-
0
+
128GB
-
0
+
256GB
-
0
+
Select designated store for iPhone XR collection
Hong Kong
Kowloon
New Territories
Customer Information
Name
Mobile Number
We will contact you via your email and / or SMS when your iPhone XR becomes available.
Identity Document (Choose one of the following)
()
Please enter the code:
Red Pass
Red Pass Number#
(Optional)
To exercise your RED Pass and get your iPhone XR sooner, please place and confirm your order no later than 11:59pm, 21 October 2018
Want to secure your place before others for the latest iPhone XR? Get a RED Pass now!
Selected Model
Designated Store for iPhone XR Collection
Customer Information
Name
Mobile Number
Email Address
HKID
When the chosen model(s) of your iPhone XR becomes available, you will receive a notification email and / or SMS for selecting the pick-up time and date (Two specific days are available, subject to the available timeslots). To ensure you can get your iPhone XR earlier, we highly suggest you complete the above process as soon as you receive our notification.